Ease Privacy Policy
Information We Collect
Contact Information
Only if you contact us:
If you reach out for support or feedback, we may collect your name, email address, and the content of your message so we can respond and follow up.
Usage Data
Provided by Apple: We receive anonymized or aggregated diagnostics and usage information provided by Apple, such as crash logs and performance metrics.
We use this data to identify and fix software errors and improve app performance.
How we use your information
To respond to your inquiries and provide support
To diagnose, troubleshoot, and improve app stability and performance using Apple-provided usage data
Data Sharing
We do not sell your personal information
We do not share your contact information with third parties except as required by law or to protect our rights
Usage data from Apple may be processed by Apple according to their terms and privacy policies
Data Retention
Contact Information
If you contact us, we retain your messages and contact details for as long as necessary to address your request and maintain appropriate records, unless you request deletion and we are not required to retain it by law
Your Choices
You can manage diagnostic and usage sharing with Apple in your device settings. Please refer to Apple's documentation for details.
Children's Privacy
Our app is not directed at children under the applicable age of digital consent. We do not knowingly collect personal information from children.
Security
We use reasonable administrative, technical, and organizational measures to protect the information we handle. However, no method of transmission or storage is completely secure.
Changes to This Policy
We may update this policy from time to time. The latest update date will reflect the latest changes. Continued use of the app after changes indicates acceptance of the updated policy.
Contact Us
f you have questions about this Privacy Policy or wish to request access or deletion of your contact information, please contact us at: ease.support@saps-medical.co.uk