Who are ‘we’
Solent Anaesthesia & Pain Relief Service Ltd.
1 Langley Court, Pyle Street
Newport Isle of Wight
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Apart from the information about you that you share with us directly (e.g. telephone number or email address) we receive personal information indirectly, from the following sources in the following scenarios:
We use the above information in order to
We may share this information with
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
How we store your personal information
Your information is securely stored on local electronic devices and letters/ documents we receive from referrers.
We also store encrypted electronic backup copies on external computers using GDPR-compliant business services.
Paper records we receive about you are disposed of safely by shredding.
We keep the above listed information about you as long as we are required by current UK law (Healthcare records). We will then dispose your information by deleting your electronic file from our current database as well as from externally stored copies of our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase personal information in certain circumstances, unless we are required by law to keep certain records e.g related to health and care.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Please note that we are lawfully required to share certain types of clinical information with UK authorities.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us (see top) if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at our above listed address.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk